NINEBOT G30 Error Codes!

Lets go thought the TOP 5 most common error codes we come across at the shop, with a few tips on how to solve them!

Here’s an easy-to-copy list of the top 5 most common error codes for the Ninebot G30 Max:

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1. Error 14: Throttle Hall Sensor Abnormal

• Description: The throttle is not functioning correctly or is engaged during startup.
• Solution:
  • Ensure the throttle is not pressed during power-on.
  • Inspect the throttle for physical damage or misalignment.
  • Check and secure the throttle connection.

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2. Error 15: Left Brake Hall Sensor Abnormal

• Description: The left brake lever is engaged during startup or the sensor malfunctions.
• Solution:
  • Make sure the brake lever is not pressed when turning on the scooter.
  • Inspect the brake sensor and its connection for issues.

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3. Error 18: Motor Hall Sensor Abnormal

• Description: A problem with the motor Hall sensor or its connection.
• Solution:
  • Check the motor connections to ensure they're intact.
  • Inspect the Hall sensor wiring for damage.
  • Replace the Hall sensor if necessary.

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4. Error 21: Battery Communication Error

• Description: The battery isn’t communicating properly with the control board.
• Solution:
  • Check the 4-pin connector between the battery and control board for secure attachment.
  • Inspect for damaged wires or corrosion.
  • Reset the scooter or update its firmware.

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5. Error 19: Battery Voltage Detection Abnormal

• Description: The control board detects an issue with battery voltage, usually related to charging or battery health.
• Solution:
  • Fully charge the battery and monitor for changes.
  • Inspect battery connections for loose wires or damage.
  • Replace the battery if it’s faulty.

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Here’s a simplified and easy-to-copy version of the full list of error codes for the Ninebot G30 Max:

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Error 10: Communication between Dashboard and Control Board is abnormal.

• Check connections between the dashboard and control board.

Error 11: Motor A-phase current sampling is abnormal.

• Inspect motor phase lines for damage.

Error 12: Motor B-phase current sampling is abnormal.

• Same as Error 11.

Error 13: Motor C-phase current sampling is abnormal.

• Same as Error 11.

Error 14: Throttle Hall sensor is abnormal.

• Ensure throttle is not pressed during startup; check connections.

Error 15: Left Brake Hall sensor is abnormal.

• Verify left brake lever isn't engaged during startup; inspect connections.

Error 16: Right Brake Hall sensor is abnormal.

• Same as Error 15.

Error 18: Motor Hall sensor is abnormal.

• Inspect motor Hall sensor connections.

Error 19: Battery voltage detection is abnormal.

• Fully charge the battery; inspect connections.

Error 21: Battery communication error.

• Check the 4-pin connector between the battery and control board.

Error 22: Battery password error.

• Reset the scooter; consult a professional if unresolved.

Error 23: Battery default serial number detected.

• Update the battery's serial number.

Error 24: System voltage detection is abnormal.

• Ensure battery is not overcharged; update firmware if using an upgraded battery.

Error 26: Flash storage error on the control board.

• Reset the scooter; update firmware if needed.

Error 27: Control board password error.

• May result from incorrect firmware; refresh the serial number.

Error 28: Motor MOS driver upper bridge is short-circuited.

• Inspect the control board; replacement may be necessary.

Error 29: Motor MOS driver lower bridge error.

• Same as Error 28.

Error 31: Program jump error on the control board.

• Reset the scooter; replace the control board if needed.

Error 32: IoT heartbeat timeout (rental scooters).

• Inspect the IoT device and its connections.

Error 35: Default vehicle serial number detected.

• Update the control board's serial number.

Error 37: Charging base or cable failure.

• Check the charger and connections; replace faulty components.

Error 39: Internal battery temperature sensor is abnormal.

• Allow the scooter to cool; inspect the battery.

Error 40: Control board temperature sensor is abnormal.

• Avoid operating in extreme temperatures; inspect the control board.

Error 41: Motor temperature is abnormal.

• Allow the motor to cool; check for obstructions or heavy usage.

Error 45: Scooter flashed with retail firmware.

• Update to the correct firmware version.

Error 50: Temperature sensor or rental firmware setup error.

• Reset the scooter; update firmware on all components.

Error 51: LCD and controller firmware mismatch.

• Ensure both the LCD and controller have compatible firmware.

Error 52: BMS communication error.

• Check connections between the battery and control board.

Error 54: Motor phase current sampling error.

• Inspect motor phase lines and control board.

Error 55: Motor Hall sensor error.

• Check motor Hall sensor connections.

Error A0: Throttle Hall sensor error.

• Inspect throttle sensor and connections.

Hope that helps!